LowKey wrote:Why are you getting into a physical confrontation with a customer?
If he's getting that unruly you ask him to leave the store.
If he refuses you call the police to have him removed and charged with trespassing.
What you do not want is to voluntarily engage in mutual assault. Then you both get to go to jail unless the DA decides otherwise.
IMHO, pepper spray is what you carry if you aren't allowed to have a gun. If I can leave and get away from the attacker, I leave. If I can't get free of the attacker or subdue him without grievous injury to myself then he's likely to be shot as presenting a serious and credible threat to me of death or serious injury. Then I'd again call LEO, followed by my attorney who will be present before I make any statements to LE.
Overall, I'd really really rather not have to go there, so I'm willing to go a long way to avoid a physical confrontation, but I'm not mucking about with pepper spray. The situation either calls for lethal force or it doesn't.
As a former (and kind of current) bouncer - yes. In many legal ways, engaging in fighting with another means you are now not defending yourself. It may be as easy as some witness testifying:
Witness: "The one really mad customer guy said 'let's go outside then, fucker!!'
and the employee said 'OK'
and they went outsdie and fought."
16 years of bouncing and never, ever has someone pulled a gun on me or have I ever thought to myself, "Wow, I should carry a gun." I understand that guns do have a very important place in the self-defense roll but daily workplace, in a building, in a customer/employee dispute, with full access to security/police/etc. is low on the list IMO. That said, I'm pretty good at physical violence and tussling with drunks.
Also, in the State of Oregon, getting into a fist (or somehting else) fight while concealed carrying is a pretty bad thing to do. That's what they teach you in the required class at least.
On top of that, all the times I have seen, heard about, got shot with or used pepper spray have ended in comedy and fail. I have deemed it close to useless.