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PostPosted: Wed Jun 22, 2016 6:29 pm 
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Last month (23 May) I clicked join, filled out the form, and mailed my money order to the address provided by the web page (P.O. Box in St. Louis.)

Today I received my envelope back. "Return to Sender - Vacant - Unable to Forward"

:?:

And what do I do now?

ETA: Originally I'd used the humorous title, "Did Zombies Eat the Headquarters?" But this is a serious question, and I'm very unhappy that nobody official has responded in a month. So I decided to edit the title.


Last edited by LaughingVulcan on Fri Jul 22, 2016 9:46 pm, edited 1 time in total.

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PostPosted: Thu Jun 23, 2016 10:01 am 
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Well this isn't good. Spock here is no longer amused because he wants to join and can't.

Perhaps a response from the Web staff? Is there a secure online payment alternative? PayPal? Mailed in MOs do seem oh-so-twentieth century. Maybe it's just a matter of updating the physical mailing address? Highly illogical ...

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PostPosted: Thu Jun 23, 2016 3:26 pm 
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Reavers got 'em.

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PostPosted: Thu Jun 23, 2016 11:30 pm 
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LaughingVulcan wrote:
Last month (23 May) I clicked join, filled out the form, and mailed my money order to the address provided by the web page (P.O. Box in St. Louis.)

Today I received my envelope back. "Return to Sender - Vacant - Unable to Forward"

:?:

And what do I do now?


Use the money to buy british pounds today or tomorrow, wait a few months, sell.

ETA Wait til Tuesday to buy.

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PostPosted: Fri Jun 24, 2016 7:01 pm 
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I think a lot of ZS HQ might be at Zombie Con 2016 through Sunday.
viewtopic.php?f=97&t=118202
So you will probably get a reply after they get back & unpack.

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PostPosted: Wed Jul 06, 2016 5:58 pm 
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I also did read the thread that suggested using the support email addresses. While I used my email address to register for here, I really don't like sending my email address out to others.

And addressing someone else upstream... I'd rather use Money Orders and snailmail, thanks.

And now ZombieCon's been done for awhile and it's been two weeks. So....

Bump!


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PostPosted: Thu Jul 07, 2016 9:01 am 
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Hmmm, yeah, I sent in an email the week after ZCON and haven't heard back either ...

Welp, in diplomatic fashion, I suggest an electoral vote for a new HQ, somewhere more protected from zombies, like the frozen Canadian north, to avoid such tragedy from befalling headquarters again ...

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PostPosted: Fri Jul 08, 2016 12:36 am 
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BullOnParade wrote:
Hmmm, yeah, I sent in an email the week after ZCON and haven't heard back either ...

Welp, in diplomatic fashion, I suggest an electoral vote for a new HQ, somewhere more protected from zombies, like the frozen Canadian north, to avoid such tragedy from befalling headquarters again ...



Why the blue text? Sounds like a good idea. Make Zombie Squad Great Again!

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PostPosted: Fri Jul 08, 2016 6:03 pm 
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Redeyes wrote:
BullOnParade wrote:
Hmmm, yeah, I sent in an email the week after ZCON and haven't heard back either ...

Welp, in diplomatic fashion, I suggest an electoral vote for a new HQ, somewhere more protected from zombies, like the frozen Canadian north, to avoid such tragedy from befalling headquarters again ...




Browning 35 for ZS President 2016. Make Zombie Squad Great Again!


Hey Speaking of that, What's it take to come back from being banned? I see JTNeiman is back and running around? So the perma-bans aren't that perma?

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PostPosted: Fri Jul 22, 2016 9:36 pm 
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OK, now it has been a month.

All kidding aside: If nobody official who can find out an answer bothers to check this forum for over a month, then I'm kind of glad that my money order wasn't cashed. I'm taking it to the bank tomorrow and seeing if I can get it cashed myself. I'll use the money elsewhere.

I'd recommend anybody else thinking of sending the organization any money to think twice. It's great that the forum is here, but absolutely piss poor customer service IMVHO.

Maybe I'll be back again someday. Keep your preps up and good luck.


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PostPosted: Fri Jul 22, 2016 10:03 pm 
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LaughingVulcan wrote:
OK, now it has been a month.

All kidding aside: If nobody official who can find out an answer bothers to check this forum for over a month, then I'm kind of glad that my money order wasn't cashed. I'm taking it to the bank tomorrow and seeing if I can get it cashed myself. I'll use the money elsewhere.

I'd recommend anybody else thinking of sending the organization any money to think twice. It's great that the forum is here, but absolutely piss poor customer service IMVHO.

Maybe I'll be back again someday. Keep your preps up and good luck.



Have you tried PM'ing one of the mods? They're all volunteers but if you PM Raptor or Sheddi, I bet they would help you. I'm also going to "report" your post (but in a nice way); that should get someone's attention.

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PostPosted: Fri Jul 22, 2016 10:11 pm 
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I have not a clue what is going on with that . However I will pm the board and global mods and ask.

The mods work only the board. The back office is not our domain. All I can do is pm some folks.

Edited to add pm sent.

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PostPosted: Thu Aug 25, 2016 3:03 pm 
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Raptor? Any luck with your Mod powers?

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PostPosted: Thu Aug 25, 2016 3:35 pm 
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The PO box is non-functional and the board is apparently aware of it.

I was told that they would address it.

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PostPosted: Fri Aug 26, 2016 7:11 am 
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Quote:
"Did Zombies Eat the Headquarters?"


Sort of. It's actually more complicated than that.

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