Orders placed, update?

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Orders placed, update?

Postby oldsoldier » Tue Aug 24, 2010 8:21 pm

I placed an order for a canteen about a week ago, via paypal, and havent received any notification of the order being processed yet. Is this a normal delay, or should I attempt to contact them? Not concerned yet...but would like a new water bottle for work :).
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Re: Orders placed, update?

Postby PistolPete » Tue Aug 24, 2010 8:54 pm

Typically orders are shipped out once a week. The person that ships merchandise is a volunteer so the shipping tends not to be as prompt as it would be with a company. I'd give it a few days still.
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Re: Orders placed, update?

Postby Spartan299 » Tue Aug 24, 2010 9:26 pm

PistolPete wrote:Typically orders are shipped out once a week. The person that ships merchandise is a volunteer so the shipping tends not to be as prompt as it would be with a company. I'd give it a few days still.


Staff volunteers preparing orders:

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Re: Orders placed, update?

Postby iloveash » Wed Aug 25, 2010 11:02 am

oldsoldier wrote:I placed an order for a canteen about a week ago, via paypal, and havent received any notification of the order being processed yet. Is this a normal delay, or should I attempt to contact them? Not concerned yet...but would like a new water bottle for work :).


I process orders every 10 days (give or take a day depending on life :D ) and we ship the merch out using priority mail. So, depending on when during the cycle your order is placed, you will receive it anywhere from 5-15 days. Overseas orders, of course, take longer!
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